Privacy Policy

When you contact us, we collect the details you give us: your name, phone number, email address, the address of the property where you need spray foam removed, and a description of the problem. If you call us on 03335672543, we may keep a note of the conversation so we can follow up properly.

When you browse our website, we collect basic technical information such as your IP address, browser type, the pages you visit, and how you found us. This helps us understand what people are looking for and keep the site running smoothly. We do not collect payment details through the website.

We use your contact details to reply to your enquiry, arrange a survey, give you a quote, and carry out the spray foam removal work you ask for. We may call, text or email you about your booking, and we keep records of the work we have done at your property.

We also use website information to improve our pages, measure which services people are interested in, and keep our records accurate. We never sell your personal information to anyone.

Our website uses cookies and similar tools to remember your preferences and understand how people use the site. These are small files stored on your device. Some are needed for the site to work properly, and others help us see which pages are popular.

You can set your browser to refuse cookies or alert you when cookies are being sent. If you turn cookies off, some parts of the website may not work as well, but you can still contact us by phone or email.

We use trusted third-party services such as website analytics and mapping tools to see how visitors find us and how they use our site. These providers may set their own cookies and collect technical data like your IP address and browsing activity.

We also use email and phone providers to communicate with you about your enquiry or booking. These providers only receive the information they need to deliver that service, and they are required to protect it.

We share your information only where it is needed to run our business. That includes our own team, and trusted suppliers such as booking or email providers who help us stay in touch with you. They only see what they need to do their part.

We may also share information if the law requires it, if we need to protect our legal rights, or as part of a business transfer. We never rent, sell or trade your personal details for marketing.

We keep your enquiry and booking details for as long as we need them to provide the service and to meet our legal and accounting responsibilities. When that time is up, we delete or securely destroy the information.

Website analytics data is kept for a shorter period so we can spot trends without holding onto your details longer than necessary.

We take reasonable steps to keep your personal information safe. That includes protecting our devices, using secure connections on our website, and limiting who can access your details.

No method of sending or storing information is completely secure, so while we work hard to protect your data, we cannot promise absolute security. If you have any concerns, call us and we will do our best to help.

You have the right to ask what personal information we hold about you, to have it corrected if it is wrong, and to ask us to delete it where the law allows. You can also object to certain uses or ask us to restrict how we use your details.

To make a request, contact us using the details below. We will respond within the time limits set by UK data protection law. If you are unhappy with how we handle your information, you can complain to the Information Commissioner's Office (ICO).

Our website and services are meant for adults who own or manage property. We do not knowingly collect personal information from children under 13. If you believe a child has given us their details, contact us and we will delete that information.

We may update this policy from time to time to reflect changes in our business or the law. When we do, we will post the new version on this page and change the effective date at the top.

If the changes are significant, we will make it clear on our website. Please check back now and then so you always know how we handle your information.